The Challenge
1,000 sites in 6 weeks to inspect a possible cable issue. The operators were having issues gaining control over the media players connected to their monitors, resulting in the need for inspection of a missing, unplugged or incorrectly installed cable.
The objective of this task was resolve the possible cable issue consistently across the nationwide reach of sites.
Our Solution
Snap organized its approach to hit all 1,000 sites within 6 weeks and accomplished the task in advance of that timeline.
Our partner was very pleased with the professionalism, time-management and communication from all parties involved to restore proper functionality for the end-users.