The Challenge
The scope for this office location included the installation of 5 standard sit-stand desks, 5 chairs, 1 standing standing desk mat and a wire management kit. Ergonomic furniture has many health benefits, and proper installation is key to the equipment performing at its best.
Prior to any installation taking place, the on-site technicians checked each product very carefully for damage from transit.
Our Solution
Although progress was slighted due to damage found from transit, the on-site team provided real-time updates that allowed Snap's Project Management team to coordinate new product with our partner. Following new product arrival, the installation was completed successfully in thanks to the efforts of our partner and service from our Snap team.
Accountability plays a significant role in the customer's experience, ensuring we meet their desired results.
